Midnight builders
All night fixers
Something important broke, and the people who built it are asleep, gone, or were never yours to call. That is the whole reason this page exists. We work late, and we take emergencies as they come.
What counts as an emergency
- Your site is down and customers are landing on nothing.
- Checkout, booking or sign-up has stopped working.
- Your app is throwing errors at the people using it.
- Something was changed and the change cannot be undone.
- You have been locked out of the thing your business runs on.
How it goes, start to finish
- A quick consult. You tell us what broke and when. We look, and we say what we think it is and what it will take. Pricing is discussed on that call.
- Paperwork in minutes, not days. A short-term agreement, a business associate agreement and a non-disclosure agreement are generated in moments and signed. Nothing starts before they are.
- Access. You hand over what we need to get in. If part of that access is itself missing, we work out the route in.
- We start right away. Not scheduled for next week. Right away.
- Done within 24 hours of signing, and it comes with a certificate of guarantee.
Why the small hours are the right time to work
Late night is not only when we are available. It is when the work does least harm: your traffic is at its lowest, so the fewest customers are affected while a site is being repaired or moved. A change made at two in the morning is seen by almost nobody; the same change at two in the afternoon is seen by everyone.
What you get at the end
The fix, in writing, with a certificate of guarantee. If the emergency uncovered something larger underneath, we tell you plainly, and you decide whether to go further. The details are covered at your consultation and in your agreement.
This is not a maintenance plan and it is not a subscription. You call when something is wrong.
If it can wait until morning, it will usually cost less and go smoother as a planned rescue. Tell us on the call; we will be straight about which of them it is.