Terms of Use

You may use this site to read about what we do, to look at our work, and to book a consultation. That is what it is for.

You may not use it to send automated traffic, to scrape it at scale, to attempt to break into it, or to do anything unlawful.

The booking form asks for your email address. First name, your website address and a description of what is wrong are optional. A mobile number is also optional, and is only asked for if you tick the box asking for text reminders.

Booking a consultation does not create a contract for work. It books a conversation. Any work that follows is covered by our Terms of Agreement and by a written scope you approve first.

Free consultations are limited. Our booking system tracks how many free consultations you have taken. After the first, a shorter slot may be offered. After that, we may ask you to complete a short form or arrange a paid consultation before scheduling again. This exists so that people genuinely preparing to make a decision can get time with us.

Cancellations. Please cancel or reschedule through the calendar link in your confirmation email. Repeated no-shows may mean we stop offering free slots.

Site Rescue™ is a product of NBLK® LLC. Text messages are sent by NBLK LLC through the NBLK® Booking Text Messages program, the one text program that covers every NBLK® product: NBLK®, OKRA™, Site Rescue™, DNTL Desk™ and White Label House™.

What the messages are for. Only these: reminders about your booking, consultation or appointment; service alerts about your project; and updates about your own project, product and agreement with us. We never send advertising or marketing messages.

How you sign up. Texts are optional. You tick the text reminder box and enter your mobile number. The box is never ticked for you. We only ask for a mobile number if you choose texts. You can book without texts, and consent is never a condition of buying anything from us.

Email reminders. Sent for the same purposes, only if you choose them. You can stop them at any time by replying to any reminder email or writing to info@mysitebroke.co.

Message frequency varies with your bookings and your project. Message and data rates may apply, depending on your mobile carrier and plan.

Stopping texts. Reply STOP to any message to stop; you will receive one final message confirming you are unsubscribed. Reply START to rejoin. Reply HELP for help, or email info@mysitebroke.co. Stopping texts does not stop email reminders unless you ask.

Who can receive texts. Our text program sends to United States mobile numbers. Clients outside the United States, including the United Kingdom, receive email reminders instead. Mobile numbers are stored in international format: a plus sign, the country code, then the number.

Your number is never sold or shared. We do not sell, rent or share your mobile number or text opt-in data with third parties or affiliates for their marketing or promotional purposes.

Carriers are not liable for delayed or undelivered messages.

How long we keep it. We keep your mobile number and the record of your consent (what you agreed to, when, and the wording you saw) while you receive messages and for 5 years after you opt out or stop receiving them, so we can show consent was given. Then it is deleted.

Full text message terms: https://www.nblk.co/terms. Privacy: https://www.nblk.co/privacy.

Prices. The prices shown are honest ranges based on our actual work. They are a guide, not a quote. Your price is fixed in writing after the consultation, once we have seen what is actually there.

Statistics. Figures marked as coming from our own rebuilds are drawn from our client records. Figures attributed to outside sources are from published research, cited where shown. We believe all of them to be accurate at the time of writing.

Examples of work. Any before-and-after examples are shown with the client's permission, or are clearly marked as illustrations.

Nothing here is advice. The guidance on this site is general. It is not legal, technical or business advice for your specific situation, and we are not liable for decisions made on the strength of reading it.

This site has no login. You do not create an account to use it or to book a consultation.

If you become a client and we give you access to a project portal, a staging site or any other system we run, that access is personal to you. Do not share credentials. Tell us immediately if you believe someone else has them.

The text, design, code, images and marks on this site belong to NBLK LLC. The Site Rescue name and mark, and the NBLK name and mark, are ours.

You may quote or link to this site. You may not copy it wholesale, reproduce the design, or present our content as yours.

If you send us a website address, a description of a problem, files, images or text, you keep ownership of it.

You confirm that you have the right to send it, and that doing so does not breach anyone else's copyright, confidentiality or contract. We are not responsible for material you send us that you were not entitled to send.

You give us permission to use what you send only for the purpose of the consultation and any work that follows. Nothing more.

Do not send us sensitive information through the site. The description field on the booking form is ordinary text. Do not put passwords, card numbers, health information or anything else confidential into it. If you need to send us something sensitive, we will arrange a secure method.

If you send us an idea or suggestion about our service, we may use it without owing you anything for it. This is a standard term and is not an attempt to take anything of value from you.

Where we link to somewhere else, we do not control that site and are not responsible for what is on it.

We try to keep this site up. We do not guarantee it will always be available, and we are not liable for loss arising from it being down.

Disclaimer. This site is provided as it is. We do not warrant that it will be uninterrupted, error-free, or that the information on it is complete or current at every moment.

We are not liable for indirect loss arising from your use of this site.

Nothing here limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud.

If your use of this site causes a claim against us — because you sent material you were not entitled to send, or used the site unlawfully — you agree to cover our reasonable costs in dealing with it.

We may block access to this site from a particular source where it is being used abusively, automated against our wishes, or used to attempt to break in. We do not have to warn you first.

If any part of these terms turns out to be unenforceable, the rest still applies. An unenforceable clause is treated as removed, not as invalidating the whole document.

Before starting any formal proceedings, contact us and give us thirty days to resolve it. Most things can be settled with a conversation.

We may update these terms. The current version is always the one on this page.

For visitors in the United States, these terms are governed by the laws of the State of New York.For visitors in the United Kingdom and elsewhere, by the laws of England and Wales.

United StatesNBLK LLC · 767 Broadway #1624, New York, NY 10003 · info@mysitebroke.co

United KingdomNBLK Global Ltd · 275 New North Road #1540, Islington, London, N1 7AA · info@mysitebroke.co.uk